Privacy Policy for Axiom Scrolls
Axiom Scrolls ("we," "our," or "us") is committed to protecting the privacy of our customers and visitors to our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site, purchase our products, or engage with our services, which include selling mathematics textbooks, academic journals, puzzles, educational games, and hosting maths-themed events and workshops.
1. Information We Collect
We collect various types of information in connection with the services we provide, to promote mathematical literacy and provide a wide selection of mathematics-related books and resources.
- Personal Information You Provide Directly: This includes information you submit when creating an account, making a purchase, subscribing to our newsletter, registering for events or workshops, or contacting us directly. This data may include your name, shipping address, billing address, email address, and payment information.
- Transactional Data: Details about products you purchase, events you register for, and your payment history.
- Usage Data: Information about how you interact with our online platform, such as your IP address, browser type, operating system, referral sources, pages viewed, and the dates/times of your visits. This helps us understand how our services are used and how we can improve them.
- Communication Data: Records of your communications with us, including emails and customer service inquiries.
2. How We Use Your Information
We use the information we collect for various purposes, all aimed at providing and improving our services:
- To Provide and Manage Services: To process your orders, deliver products, manage your event registrations, and provide customer support.
- To Personalize Your Experience: To recommend products, events, or resources that may be of interest to you based on your browsing and purchase history.
- For Communication: To send you order confirmations, shipping notifications, updates about events, marketing communications (if you have opted in), and responses to your inquiries.
- For Analytics and Improvement: To analyze trends, track user engagement, and gather demographic information to improve our online platform, product offerings, and services.
- For Security and Legal Compliance: To detect and prevent fraud, comply with legal obligations, and enforce our terms and conditions.
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, order fulfillment, shipping, marketing, data analysis, and website hosting. These providers have access to the personal information needed to perform their functions but are contractually obligated not to use it for other purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Your Rights
As per applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Personal Data Protection Act (PDPA) in Singapore, you have certain rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You can request that we limit the way we use your personal data in certain situations.
- Right to Object to Processing: You have the right to object to our processing of your personal data where we are relying on a legitimate interest as our legal basis.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, accidental loss, destruction, or alteration. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When establishing the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, as well as applicable legal requirements.
7. Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on our online platform, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Axiom Scrolls
Pasir Panjang Drive 1
Singapore, 117403
Singapore